Our mission is to provide the highest standard of dental service and care at all times to all patients and visitors to our practice. The CP Dental team is committed to fulfilling our mission with the integrity, respect and in a safe manner within both legal and ethical guidelines.
We believe effective complaints handling will allow us to resolve issues quickly and effectively, build loyalty with patients and visitors and help us to improve upon our mission. We welcome and value feedback from our patients and visitors to our practice and believe feedback should be seen as an opportunity to improve our procedures and delivery of service and care or to celebrate our successes.
You may provide feedback to us; verbally to any team member, in writing or via our patient surveys available at the front desk. Please feel free to speak with any team member if you would like more information or have any questions about this matter.